Bord Gáis Energy Vulnerable Customer Register

We just thought it was a good idea to raise the awareness of Bord Gáis Energy Vulnerable Customer Register in light of the financial pressure people in Ireland could soon find themselves in.

People who are vulnerable or their families should register immediately.

If you’re a Bord Gáis Energy electricity customer and you or someone in your household is critically dependent on electricity for medical reasons, please register with them.

Click below for more information on eligibility and to register as a vulnerable customer.

Bord Gais Vulnerable Customer Registration Form

Special Services Register 
This register has been set up to help protect our gas and electricity customers who may be particularly vulnerable to disconnection during the winter months for reasons of advanced age or physical, sensory, intellectual, or mental health.
We also offer alternative forms of communication for our hearing-impaired customers such as social media, website query forms and web chat. For our visually impaired customers we offer a braille or talking bill service.

If you or someone you care for need any of these services, please let us know by registering below.

Bord Gais offers a priority services register for customers who are critically dependent on electrically powered equipment, which shall include but is not limited to life protecting devices, assistive technologies, to support independent living and medical equipment.

If you or someone living in your household is dependent on home electrical equipment that is vital to your or their health they would like you to register with them.

Please use online form below to register for Priority Services for Electricity.
If you would prefer a paper form then please call them on 01 611 01 01.   

For more information on their Priority Services Register please see Electricity Code of Practice for Vulnerable Customers.

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